Enable Solutions LLC  ·  Milford, Massachusetts
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Advance Continuous

Enable Advance is how mid-market companies tap into the highest-quality advisory, design, and execution capability available in the Zoho ecosystem — so they don't just run their systems, they get ahead of them.  ·  Effective July 2026  ·  office@enable.llc

What Advance Continuous Is

Advance Continuous is Enable's subscription program for Run work — the ongoing advisory, maintenance, monitoring, and support that keeps your Zoho environment healthy and improving. Every Continuous tier is a flat-rate monthly commitment: predictable spend, SLA-backed response, and access to Enable's team without per-task billing. Build work (creating new deliverables) converts to Project Sprints at the Project rate and is budgeted separately.

Continuous Tiers

Advance Continuous — Orchestrated
Co-managed infrastructure oversight — shared PM pairing, bi-annual business reviews, and active custom API tracking
from $3,850
per month

Included Services

  • All Advisory services
  • Shared Project Manager allocation — secondary point of contact
  • Bi-Annual Business Reviews (BAbRs) with technical roadmapping
  • Active API & Webhook connection health monitoring
  • Dedicated admin & development support — 10 hours/week
  • Cross-functional alignment across up to 3 core integrations
  • Priority sprint scheduling window allocation
  • Continuous technical scoping for complex multi-system setups

Service Levels

Revenue-impacting issues4-hour response
Standard support tickets4–24 hrs
Advisory / strategicNext scheduled session / BAbR
AvailabilityM–F, 9 AM–6 PM ET
Admin support10 hrs/week
BillingAnnual program term (Standard quarterly billing in advance · Annual prepay ~10% off)
Most Popular
Advance Continuous — Advisory
Strategic platform co-pilot — platform roadmap planning, creative solutions, and continuous upcoming sprint discovery
from $2,800
per month

Included Services

  • All Active services
  • Strategic advisory and platform roadmap planning
  • Continuous scoping & discovery for upcoming Sprints — no annual cap
  • Dedicated admin support — 5+ hours/week (configurable)
  • Creative solutioning & UX-led module interface design
  • Priority Sprint scheduling windows

Service Levels

Revenue-impacting issues2–24 hrs
Standard support tickets4–24 hrs
Advisory / strategicNext scheduled session
AvailabilityM–F, 9 AM–6 PM ET
Admin support5+ hrs/week
BillingAnnual program term (Standard quarterly billing in advance · Annual prepay ~10% off)
Advance Continuous — Active
Regular system upkeep, enhancements, and proactive support — scoping within included admin and planning sessions
$1,428
per month

Included Services

  • System monitoring and routine instance maintenance
  • Ticket-based support — bugs, structural questions, minor fixes
  • Email integration checks
  • User access and permission management
  • Advanced Zoho Support (expanded monthly configuration hours)
  • Workflow rule updates and automation adjustments
  • Reporting changes and dashboard enhancements
  • Light configuration enhancements & data model adjustments
  • Dedicated admin support — 3 hours/week

Service Levels

Revenue-impacting issues4–48 hrs
Standard support tickets4–48 hrs
Advisory / strategicNext scheduled session
AvailabilityM–F, 9 AM–6 PM ET
Admin support3 hrs/week
BillingAnnual program term (Standard quarterly billing in advance · Annual prepay ~10% off)

Need a fully embedded Enable team?

Dedicated Project Manager, dedicated account developer, QBRs? That's Advance Embedded, offered under Specialty Programs in quarterly or monthly blocks. See Advance Specialty Programs →

Every environment is different — your Continuous program should be too.

Continuous program configurations are published as operational baselines. Your exact plan is tailored to your ecosystem based on variables like required weekly admin hours, the complexity of connected applications, custom API volumes, and design requirements. Enable scopes your program during onboarding to provide a baseline custom configuration that maps to your needs.

Contact office@enable.llc to discuss your configuration.

Included Scoping & Planning

When you're on an Advance Continuous program, scoping, planning, and consulting for upcoming Build work (Sprints) is included in the program fee — within calibration limits per tier. This means Enable already knows your system when your next Sprint begins: faster to start, cheaper to plan, higher quality output.

Tier Included Scoping & Planning
OrchestratedContinuous architecture scoping across paired integrations and core workflow configurations
AdvisoryContinuous planning and scoping loops for upcoming Sprints — no annual cap
ActiveScoping conducted within included weekly admin hours and scheduled sprint planning updates

Tier Comparison

Feature Orchestrated Advisory Active
Monthly ratefrom $3,850from $2,800$1,428
System monitoring & maintenance
Ticket-based support
Workflow / automation updates
Reporting & dashboard changes
Dedicated admin support10 hrs/wk5+ hrs/wk3 hrs/wk
Strategic advisory & roadmap✓ Technical✓ Co-Pilot
Project Management allocation✓ Shared PM
Bi-Annual Business Reviews✓ BAbRs
Active API Sync Monitoring✓ Included
Creative solutioning & design✓ Included✓ IncludedSprint rate
Priority Sprint scheduling✓ Priority
SLA — revenue-impacting issues4-hour response2–24 hrs4–48 hrs

When None of the Tiers Fit — Advance Custom

Advance Custom — composer of last resort

If none of the Continuous tiers match your situation, Advance Custom lets you compose exactly the engagement you need from the Baseline Service Catalog — at any time, including in the middle of an existing program. There are no tiers. You select the specific services, admin hours, and advisory depth your environment requires, and Enable scopes a flat-rate program around that. Common use cases: post-acquisition environments, PE portcos with non-standard stacks, or clients whose needs don't map cleanly to a standard tier. Custom is never the standard motion — if every client got it, it wouldn't be custom. New clients typically enter via Advance Launch, not Custom.

Contact office@enable.llc to start an Advance Custom scoping conversation.

System Architecture Audit — Mandatory New Client Onboarding

Because Advance Continuous programs feature legally binding, SLA-backed response commitments, Enable requires a one-time System Architecture Audit for all new clients entering Continuous directly — without Advance Launch or a preceding project with Enable. We cannot responsibly assume operational liability for custom logic, workflow rules, or external API layers that our team did not engineer without conducting a comprehensive baseline discovery first.

What the Audit Covers

  • Full Zoho instance configuration review (modules, fields, custom validation rules)
  • Custom function inventory and Deluge code optimization audit
  • Active blueprint validation and workflow automation conflict cross-check
  • API integration map — health check on all connected webhooks and third-party systems
  • Database integrity spot-check and master record health assessment
  • Deliverable: Pristine System Architecture Summary reference document
  • Deliverable: Prioritized Findings Report detailing immediate critical recommendations

Onboarding & Audit Fixed Pricing

Core Footprint
1–5 core Zoho applications · native integrations only
$5,000
Connected Footprint
6–15 applications managed · 1–2 custom API connections
$6,500–$8,000
Enterprise Footprint
Multi-org architectures · 15+ apps · heavy custom Deluge code stacks
$8,000–$10,000

All audits are fixed-price and confirmed explicitly after an initial scoping call. 100% due at onboarding kickoff with a standard 2–3 week delivery cycle. This technical discovery phase is waived for active Enable Solutions clients transitioning from Advance Launch or a prior Enable project.

Build Work Converts to Sprints

Advance Continuous covers Run work. Any scope that creates a new deliverable — a new module, integration, workflow, or application — is Build work and converts to a Project Sprint at $350/Unit. Continuous clients receive priority scheduling and streamlined scoping on Sprint work because Enable already knows their system.

Related Documents

Advance Continuous is one part of the Enable Advance program. The pages below cover pricing, specialty programs, licensing, and how Enable works.